Privacy Policy TLC Live-In Carers
TLC Live-In Carers (“We”) are committed to protecting and respecting your privacy. This privacy policy (together with our terms of use and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purpose of the Data Protection Act 1998 (“the Act”), the data controller is TLC Live-In Carers with office address, 4th Floor Silverstream House, 45 Fitzroy Street, LONDON, W1T 6EB.
What personal data we collect and why we collect it
This is information about you that you give us by filling in forms on our site, www.tlclive-incare.com (our site) or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use our site, subscribe to our service, search for a service, apply for a job vacancy and when you report a problem with our site. The information you give us may include your name, address, e-mail address, phone number and details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
With regard to each of your visits to our site, www.tlclive-incare.com, the site may collect automatically collect the following information:
- technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, operating system and browser type and version;
- information about your visit, including the products and services searched for and length of visits to certain pages.
This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
What personal data do we collect and why?
When visitors or users submit a form, we capture the IP Address for spam protection. We also capture the name, email address, phone number and might capture other personal data included in the Form fields.
How long we retain your data
When visitors or users submit a form we retain the data for 30 days.
Where we send your data
All collected data might be shown publicly and we send it to our workers or contractors to perform necessary actions based on the form submission.
Third Parties
We use Google reCAPTCHA for spam protection. Their privacy policy can be found here : https://policies.google.com/privacy?hl=en.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Third parties
Hummingbird uses the Stackpath Content Delivery Network (CDN). Stackpath may store web log information of site visitors, including IPs, UA, referrer, Location and ISP info of site visitors for 7 days. Files and images served by the CDN may be stored and served from countries other than your own. Stackpath’s privacy policy can be found here.
Smush sends images to the WPMU DEV servers to optimize them for web use. This includes the transfer of EXIF data. The EXIF data will either be stripped or returned as it is. It is not stored on the WPMU DEV servers.
Smush uses the Stackpath Content Delivery Network (CDN). Stackpath may store web log information of site visitors, including IPs, UA, referrer, Location and ISP info of site visitors for 7 days. Files and images served by the CDN may be stored and served from countries other than your own. Stackpath’s privacy policy can be found here.
This website uses Google Analytics to track website traffic. Collected data is processed in such a way that visitors cannot be identified.
Third parties
This site may be using WPMU DEV third-party cloud storage to store backups of its audit logs where personal information is collected.
Additional data
This site creates and stores an activity log that capture the IP address, username, email address and tracks user activity (like when a user makes a comment). Information will be stored locally for 30 days and remotely for 1 year. Information on remote logs cannot be cleared for security purposes.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Visitor comments may be checked through an automated spam detection service.